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Simplify Reporting. Elevate Productivity. Retain Agents.

ZIZO helps financial institutions reduce attrition, increase agent performance, and engage frontline teams with real-time analytics and personalized recognition.

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banking

Banking Challenges We Solve

  • Complex compliance and performance standards
  • Disengaged employees in high-pressure roles
  • Manual performance reviews and scattered KPIs
  • Low morale among service reps and outbound teams
  • Onboarding takes too long and fails to stick

How ZIZO Helps Financial Institutions

Centralized Performance Dashboards

View KPIs like talk time, new accounts, appointment sets, loan volume, and cross-sell performance—all in one dashboard.

Personalized Challenges & Automated Coaching

Drive behavior change and accountability with custom daily goals and automated feedback based on performance data.

Recognition that Builds Retention

Celebrate individual growth, progress milestones, and engagement—not just final sales numbers or call quotas.

Secure, Scalable Integrations

Connect to Salesforce, Genesys, NICE, or your custom platforms—without compromising compliance or IT security standards.

"ZIZO isn’t just a tool; it’s become an integral part of our culture. The way it has brought our team together, motivated them, and made their work more enjoyable has been invaluable."
Director of OperationsPFC USA
“ZIZO shows a clear picture of where I’m at each day — it makes me want to do more.”
Collection AgentMJR Capital
"ZIZO has made our day-to-day business operation easy, way easier than before. It allows me to keep the atmosphere in the office high and upbeat. Having this information in the click of a button has helped us tremendously and without this, I’d be spending hours doing things ZIZO now does for me automatically!"
Kelsey Keim, ManagerGreat Lakes Processing Services
"Thank you and thank you. I am “outbound payment winner” the last 3 months. Trying to keep my streak going. ZIZO is my motivator. I have 12 years with this company and this has reignited my competitiveness."
Rebekah J, Collection AgentPFC USA
"ZIZO makes it easy to see the ups and downs of collection days and to help pinpoint any trends that may need to be addresses. The gameplay is the best part of ZIZO. It really helps to motivate the team and keep them focused on performance."
Kim, ManagerCBE Companies
"The ROI isn't just about more volume—it's about more efficiency per agent. That's the real value ZIZO delivers."
Ryan, Director of OperationsMJR Capital
"Before ZIZO, my job felt like a grind. Now, I actually look forward to the challenges each day. It's made my work feel more meaningful and rewarding."
Front Line EmployeePFC USA
"ZIZO has transformed our office. The team is more engaged, and there's a noticeable shift in energy. People are excited to come to work and see how they can climb the leaderboard."
Director of OperationsPFC USA

Key Features

  • KPI Tracking Across Service, Sales, and Compliance
  • Rank & Badge Progression (Rookie to Legend)
  • Gamified Rewards Store with PTO and Gift Cards
  • Real-Time Coaching & Engagement Alerts
  • Custom Reporting by Branch, Team, or Channel
  • SOC 2-Compliant Data Security

Common Roles We Support

  • Contact Center Operations
  • Loan Officers & Sales Teams
  • Customer Service Reps
  • Recovery and Collections
  • Learning & Development

Start Driving Performance Today

Increase productivity by up to 96% with a proven, gamified performance engine.

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