Season 2, Episode 1
Welcome to Season 2 of The ZIZO Effect!
This season, we’re diving into the diverse perspectives of agents, managers, and executives from call centers, exploring the unique insights and lessons they’ve gained.
Episode Overview:
In this episode, we chat with Daniel Gebre, an expert recruiter who shares his journey from working in a shoe store to managing a call center and eventually becoming a leader in recruitment. Danny discusses the challenges of building and maintaining a strong workplace culture, adapting leadership styles as companies grow, and the importance of mental health in today’s work environment.
Discover how startups can balance work-from-home flexibility with in-office collaboration, and learn actionable strategies to boost team engagement, improve employee retention, and foster a positive company culture. If you’re curious about workplace dynamics, this conversation is packed with valuable insights and real-life stories.
Timestamps:
- 0:00 – Workplace Culture Insights and Impact
- 8:03 – Culture in Growing Companies
- 22:09 – Generational Differences and Remote Work Benefits
- 30:38 – Workplace Mental Health and Culture Fit
- 39:42 – Employee Well-being and Workplace Benefits
- 45:58 – Team Cohesion in Remote Work Settings
- 51:48 – Corporate Culture and Employee Engagement
Guest Information:
Daniel Gebre – Expert Recruiter and CEO at HAKENYA. Connect with Danny on LinkedIn.
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Don’t miss this engaging episode filled with humor, expert advice, and practical takeaways. Tune in now to The ZIZO Effect – It’s Game Time!