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Improve Service. Empower Agents. Scale Consistency.

ZIZO helps support teams deliver faster resolutions and better experiences—while keeping agents motivated, accountable, and aligned across every shift and channel.

Support Challenges We Solve

How ZIZO Helps Support Leaders

Live CSAT, QA & FCR Metrics

ZIZO gives real-time performance dashboards—making it easier to spot coaching moments and celebrate wins.

Gamified Support Excellence

From AHT to resolution rates, ZIZO turns critical service metrics into challenges and milestones agents want to achieve.

Automated Recognition for the Right Behaviors

Badges, coins, and public kudos help drive accountability and consistency—without putting pressure solely on speed or volume.

QA-Integrated Feedback Loops

Surface QA feedback and agent coaching opportunities directly in the workflow—ensuring alignment without micromanagement.

Key Features

Common Roles We Support

Start Driving Performance Today

Increase productivity by up to 96% with a proven, gamified performance engine.