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Gamify Insurance Ops. Increase Productivity. Retain High Performers.​

ZIZO helps insurance sales and service teams hit performance goals, reduce agent turnover, and simplify management—turning everyday workflows into competitive, motivating experiences.

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insurance

Insurance Challenges We Solve

  • Early-stage attrition in sales, claims, and support teams
  • Burnout from repetitive quoting, calling, or claims follow-up
  • Manual tracking of KPIs and incentive programs
  • Inconsistent coaching and performance visibility
  • Difficulty motivating average and new team members

How ZIZO Helps Insurance Teams

Live KPI Tracking Across Roles

Track quotes, policies sold, claims closed, service levels, and customer satisfaction in real time—empowering agents, adjusters, and account managers alike.

Gamified Goals That Align to Business Metrics

Boost productivity through daily sales challenges, claims closure incentives, and service-based rank progression—all automated and scalable.

 
Recognition That Builds Loyalty

Highlight consistent effort, not just results. ZIZO rewards progress and improvement with badges, coins, and leaderboard visibility that boosts morale.

Integrates with CRMs and Claims Systems

Connect ZIZO to your insurance management systems via API or SFTP to automate data collection, performance tracking, and contest management.

"ZIZO isn’t just a tool; it’s become an integral part of our culture. The way it has brought our team together, motivated them, and made their work more enjoyable has been invaluable."
Director of OperationsPFC USA
“ZIZO shows a clear picture of where I’m at each day — it makes me want to do more.”
Collection AgentMJR Capital
"ZIZO has made our day-to-day business operation easy, way easier than before. It allows me to keep the atmosphere in the office high and upbeat. Having this information in the click of a button has helped us tremendously and without this, I’d be spending hours doing things ZIZO now does for me automatically!"
Kelsey Keim, ManagerGreat Lakes Processing Services
"Thank you and thank you. I am “outbound payment winner” the last 3 months. Trying to keep my streak going. ZIZO is my motivator. I have 12 years with this company and this has reignited my competitiveness."
Rebekah J, Collection AgentPFC USA
"ZIZO makes it easy to see the ups and downs of collection days and to help pinpoint any trends that may need to be addressed. The gameplay is the best part of ZIZO. It really helps to motivate the team and keep them focused on performance."
Kim, ManagerCBE Companies
"The ROI isn't just about more volume—it's about more efficiency per agent. That's the real value ZIZO delivers."
Ryan, Director of OperationsMJR Capital
"Before ZIZO, my job felt like a grind. Now, I actually look forward to the challenges each day. It's made my work feel more meaningful and rewarding."
Front Line EmployeePFC USA
"ZIZO has transformed our office. The team is more engaged, and there's a noticeable shift in energy. People are excited to come to work and see how they can climb the leaderboard."
Director of OperationsPFC USA

Key Features

  • Real-Time KPI Dashboards (Quotes, Policies, Claims, CSAT)
  • Daily Challenges & Goal-Based Campaigns
  • Badge-Based Recognition & Peer Shoutouts
  • Automated Coaching & Performance Nudges
  • Secure, Compliant Integrations (SOC 2, HIPAA-Ready)
  • Multi-Role Functionality Across Sales, Claims, and Support

Common Roles We Support

  • Director of Sales & Service
  • VP of Insurance Operations
  • Contact Center Managers
  • Claims Performance Managers
  • HR & L&D Teams

How It Works

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