How to Avoid Data Drown – The Complete Guide
You’re not alone! Cisco estimated in 2019 that the Internet of Things would produce over 500 zettabytes per year in data. Years later, the world is producing data at an even more rapid rate, and will only to continue to grow from here. Every day, businesses are flooded with endless amounts of information. From employee performance information to customer habits […]
Gamification Success Factors: Buy or Build?
When considering gamification, understanding the key gamification success factors is crucial. The choice between buying a pre-built platform or building your own can significantly impact the effectiveness and return on investment of your gamification strategy. This decision isn’t just about the immediate costs but also about how it aligns with your company’s long-term goals and […]
How to Avoid Common Gamification Mistakes in Your Organization
Given the way gamification is exploding these days, some might find it surprising that the term has actually been around for two decades. Since then it’s been a very slow burn – with its first major milestone reached in 2009 when Foursquare became the first platform to use location check-in and awarded users points for going to […]
How Gamification Transforms Hiring Practices for Better Talent
The benefits of gamification have been increasingly well-documented over the past several years, with the most current statistics showing that 70% of Global 2000 companies use it in some form. These benefits are evident, not only in terms of the bottom line (the same source states that companies using gamification are seven times more profitable) but the […]
Boost Sales Team Motivation with Gamification
Ask anyone in sales and they’ll tell you it’s not for the faint of heart. They must have, not only a comprehensive knowledge of the product, but the ability to establish a rapport with various types of personalities, understand their needs, and effectively address their pain points. Moreover, they must have the fortitude and stamina […]
Gamification of the Workplace: Boosting Employee Engagement
Over the last six months, business operations have undergone an unprecedented transformation. Employees are no longer commuting to their workplaces. They aren’t collaborating in real life, sitting at cubicles or meeting in conference rooms. There are no working lunches, and no office happy hours. At least, not in real life. Instead, employees are working from home. They are at kitchen […]
First-Time Call Center Manager Tips: How to Succeed
As a first-time call center manager, navigating your new role can be daunting. With the right first-time call center manager tips, you can quickly develop the unique skills and expertise needed to excel and become a call center superstar. This guide will help you set clear goals, empower your team, and embrace the strategies that […]