ICMI’s Contact Center Expo unites professionals looking to enhance the customer experience. From handling customer contacts to figuring out system stability and accessibility issues, attendees look to our events for effective solutions to common industry challenges. The ICMI community is not just eager to connect – they are professionals that need new strategies, tactics, and solutionsto keep up with rapidly evolving technologies and drive change.
As a solutions provider needing to reach contact center and customer service decision-makers, you cannot afford to miss ICMI’s Contact Center Expo’s digital and in-person events. It’s the ideal platform to reach contact center professionals in one place while they search for the type of solutions you offer.