Does ZIZO Work? User Feedback and Insights from Beta Testers
Does ZIZO work? Here at ZIZO we work hard to create a tool that will make everyday tasks easier and more fun! Learning from our users is crucial to the development of our software. Customer feedback gives us the chance to see what is working and what could use some improvement. Recently we went to […]
The Ultimate Guide to Determining Call Center KPIs for Maximum Success
Running a call center can be a daunting task. Not only do you need to ensure that your agents are providing excellent customer service, but you also need to make sure that your team is…