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Defining Objectivity

What does it mean to be an objective manager? Objectivity means lacking bias, not showing favoritism towards one side or the other. So, in a nutshell, an objective manager must manage his team without bias or favoritism. His (or her) view must be crystal clear in order to see beyond skewed perceptions and to be able to avoid favoritism in the workplace for the greater good of his team and the business as a whole.

Objectivity: the quality or character of being objective lack of favoritism toward one side or another: freedom from bias.

“Freedom from bias”, or a “lack of favoritism toward one side or another” is a very positive quality to have in our interactions with others, but even more so in our interactions with those who are subordinate to us in our careers. When someone is a leader of any kind, it is vitally important that they have a broad understanding of the goals of the organization. That they will then also be able to translate that into the work that they are responsible for is the goal. Everyone within an organization needs to have a clear understanding of the big picture, and a view that is free from bias. Team managers, as leaders, must ensure that their management style is objective so that that their views are not clouded when decisions are made about how to meet the company’s goals. Good decisions cannot be made on bad information, and good managers recognize bias so that it can be dealt with accordingly. Any leader who struggles with bias or favoritism in the workplace will be using information that is inaccurate to lead with, which in turn skews the thought processes and most notably, the accomplishments of their employees. And that is not what good leaders – and objective managers – need to be doing.

Let’s discuss Principles of Management.  What are the qualities of a good leader and an objective manager? Besides the obvious ones already discussed, the all-important lack of favoritism and/or bias, there are several qualities that managers will want to develop to be good leaders, and several principles they will want to follow.

Principles of Management

Let’s discuss Principles of Management.  What are the qualities of a good leader and an objective manager? Besides the obvious ones already discussed, the all-important lack of favoritism and/or bias, there are several qualities that managers will want to develop to be good leaders, and several principles they will want to follow.

“Dispassionate objectivity is itself a passion, for the real and for the truth”.

– Abraham Maslow

No matter the industry, great leaders are essential. The responsibility of a leader to be fair and remain objective is one of the benchmarks of any business. Leaders who can minimize personal biases are then able to keep a realistic perspective, aiding in objectivity and the overall success of the project. Whether considering a performance review, work on a major project, or hiring new employees; the manager may want to take precautions and make sure that they are basing their decisions on good information. If the manager knows his information is solid, not skewed, and that his approach is objective, then he or she can be confident that the right decision is going to be made. With solid leadership, a solid effort from the team should result. Growing the confidence and communication skills of your team will have only positive effects the team and on the company. There are many ways to build your team’s strength and skills with gamification being a top choice. ZIZO can tell you more about their unique team building Performance Management Systems and Gamification Platform and offers an easy, free demo.

ZiZo’s innovative workforce gamification management software will positively impact your 
culture, productivity and ultimately– your success.

Managers need to be able to manage their workforces objectively and effectively for the company as a whole to be successful. A good manager must also be willing to consistently educate themselves and grow in leadership skills. Good leaders also make the workplace a safe space where the employees know they will be heard and not be judged unfairly. Employees know when their boss is not seeing things clearly and that lack of authenticity breeds distrust, which in turn, stresses the employees and disrupts the flow of work. This is not what any business owner wants. Let’s talk about a few pillars of good leadership.

Are You Doing All You Can to Stay Objective?

In assessing your objectivity, ask yourself the following questions:

  • Do I consider all the available information before making a decision?
  • Is there a way I could make use of observable data in my daily managerial duties?
  • Do I let my decisions be influenced by my personal opinions or experiences?
  • Do I hold biases that influence my behavior at work?
  • Have I overreacted in ambiguous situations?
  • Do I rely on my judgment when making decisions?

What Makes a Good Leader?

Be aware of your biases. As an objective manager, you will want to make sure you take the time necessary to make unbiased decisions when they are called for. If you as a manager are not aware of your own predisposition towards favoritism, you could easily rush decisions resulting in errors in judgement. It is vitally important to not only be aware of your biases but to also actively take steps to mitigate them. If biases exist, the manager must recognize them to be able to make crucial decisions fairly. Preconceived notions cloud your view. The manager who can recognize this and do what is necessary to prevent them from unfairly influencing decisions is taking a powerful step towards good leadership.

Consider your reactions. Part of being aware that you may have biases towards different situations is also recognizing those in your own reactions. Again, effective managers take the time needed to ensure they are making fair decisions without bias and need to do the same when reacting to work situations. In taking that time and considering the bigger picture, you are safeguarding your ability to see things from a different perspective, remain impartial, and be certain that the decisions you make for your team are reasonable and non-discriminatory.

Get to know your team. They will each have unique experiences and abilities and it’s the job of a manager to get to know them so that each employee will be able to do their best work for the benefit of the company, as well as themselves individually. Knowing what motivates your employees and making a determined effort to create more opportunities to motivate them is key to encouraging growth. Objective management creates a positive environment of growth and appreciation, which spurs company growth and advancement.  The ZIZO platform is a great way to do this because it fosters good communication, adds a bit of friendly competition into the day, and encourages team members to reach their goals.

Welcome collaborative thinking. Know what the company’s vision is and be able to effectively share that with your team. When team members share the vision, they are invested in the success of the company, and are working towards the common goal. But without the vision, the motivation is not the same. A great way to encourage your team to share the company vision is for the leader to be invested in their ideas. Your team members likely have some thoughts of their own that would benefit the whole and a great manager will build an environment that encourages them to share their thoughts. If a team member feels that their ideas are appreciated, they will be more willing to share their concepts with the team which builds a sense of community, a feeling of being included and being invested in the success of the group, which strengthens the company overall.

John Maxwell, in his 21 INDISPENSABLE QUALITIES OF A LEADER, lists many merits of a good leader.  Among them are many traits that you will not only want to see in yourself, but also will want to build in your team. Number one on the list is being a person of good character because character is more than just what you say, it’s who you are and how you live. Be the person ready to recognize things in yourself that can be improved, then work on that. Desirable character traits include honesty and reliability, being a good communicator (which also includes being a good listener), working hard, and being diligent to fulfill your responsibilities in a respectful manner. Also on the list, commitment and competence are very important qualities for a leader. Show your commitment to continuing leadership education for yourself and it will translate into your team wanting to do the same. A good leader will do all the above and help others do the same. There are some great team-building tools available that leaders can use to promote growth within their teams, with ZIZO topping the list.

Good, solid communication skills are high on the list because it is one of the most important qualities for a leader of any kind. When you show that you can effectively lead by being clear in your communication while also allowing your team to let their voices be heard, it follows that both sides are being heard clearly. Good communication in this scenario is both sides being fully heard and understood. Then the leader can take all ideas into consideration and make a decision based on the thoughts of the team as well as his own. The team will be then be able to respect it since they know their voices have also been heard. Gamification provides an effective way for team members and leaders to communicate with each other – plus it’s fun so people will want to participate.

How Can a Good Manager Lead Objectively?

Courage, discernment, focus, and passion are more qualities that Maxwell calls indispensable, and for good reason. He defines courage as making things right, not just smoothing them over, which is an essential quality for leaders because it is the leader’s responsibility to be able to fix things that are wrong by identifying the root of it and correcting it. And at times, it may take courage to do so. Courage goes hand-in-hand with discernment, which is defined as “the ability to find the root of the matter.” An objective leader needs both discernment and courage.

“Smart leaders believe only half of what they hear. Discerning leaders know which half

to believe.”

~John. C. Maxwell

Generosity is a hallmark of the discerning, courageous leader that is focused and passionate about what he is doing.  Putting people first and being grateful for what you have are qualities you will see when generosity is being put into practice. It’s been said that your candle will not dim by lighting another. This is how good leadership should work. American President Calvin Coolidge stated that, “No person was ever honored for what he received. Honor has been the reward for what he gave.” Any company that prioritizes these leadership qualities including generosity is setting their own stage for success, and they can easily outshine their competition.

An objective leader is also a problem solver. As good leaders, they understand that small issues can turn into large ones, so they will prioritize fixing these issues. They work hard to build good relationships because that is the basis for making the company work. With good rapport and communication, and a situation where the team member feels valued, they will in turn, value the company and work hard to correct problems as soon as they are identified. When team members see leaders that take responsibility to go that extra mile to get the job done because of their own drive for excellence even in small things, they will do the same. The teams are treated to the sight of their leaders having self-discipline and acting as servant-leaders. Their vision for the future is accomplished by rightly discerning the truth, encouraging proper communication, and solving whatever problems come their way through humble service to others.

Objectivity as a leader involves creating a culture of collaboration, trust, discernment, honesty, and courage to rightly identify and correct issues as they arise while building relationships. By maintaining a high standard of excellence and open communication, building trust among team members and helping each one reach defined goals, leaders truly lead their teams to success.

ZIZO offers a fun and engaging gamification platform on which to motivate your teams, easily manage data and communications, help team members reach their goals, and promotes the overall success of the business; all done in an engaging, competitive, and fun way.

 

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